How do customers log in?

With their email and a one-time code — the same passwordless method you use. No accounts or passwords to manage.

What can customers do in the portal?

See their visit history, rebook in a tap, update their profile and details, and find their referral link.

It's optional per site. When enabled, customers get a self-service account area; when off, booking still works exactly as normal.

Let customers log in to view history, rebook, and manage their details themselves.

The customer portal is a self-service account area for your customers — less back-and-forth for you, more convenience for them.

View their history — past and upcoming visits.
Rebook in a tap — their details pre-fill, so booking again is instant.
Update their profile — contact info and trade-specific details (pets, vehicles).
Find their referral link — see Referrals.

Customers log in with their email and a one-time code — the same passwordless approach you use, so there are no passwords to reset or support.

The portal is optional per site. With it off, customers still book normally — they just don't get the self-service account area.