How does a referral work?

Each customer gets a shareable link. When a friend books through it, both sides can earn a reward you define — a classic two-sided referral.

How are rewards given out?

You fulfill rewards yourself, so you stay in control. Referrals are tracked for you; you mark each side rewarded once you've honored it.

No, it's optional. Switch referrals on when you want to start growing by word of mouth.

Word of mouth is the best marketing there is. Referrals make it systematic — your happy customers bring you new ones.

Each customer has a shareable referral link (they'll find it in their account).
When someone books through that link, the referral is tracked as pending.
Once the new customer's visit qualifies, both sides can earn the reward you've set.
You fulfill rewards manually and mark each side rewarded in Grow → Referrals.

Enable the feature and set the reward wording for referrer and referred.

They share it with friends; new bookings are attributed automatically.

Mark each side rewarded once you've honored the offer.

Referrals are optional. Pair them with reviews — a happy reviewer is your most likely referrer.