Creating a booking manually
Add a booking yourself for customers who call, text, or walk in.
Not every customer books online — some call or walk in. You can add those bookings yourself so your calendar and customer records stay complete.
Add a booking
Start a new booking
Go to Run the day → Bookings and choose New booking.
Pick the customer
Search for an existing customer, or enter a new customer's name and email. Using the existing record keeps their history together.
Choose the service and time
Select the service and an available date and time. The slot is reserved just like an online booking.
Save
Save the booking. It joins your Bookings list and the customer gets the usual confirmation.
Manual bookings respect the same availability rules as online ones, so you can't accidentally double-book yourself.
Related
Managing bookings
What to do once a booking exists.
Your customer list
See and manage the people behind your bookings.