Email campaigns
Broadcast news to your customers and win back the ones who've drifted.
Campaigns let you email your customers — a seasonal promotion, a new service, or a nudge to the folks who haven't been in a while.
Sending a campaign
Pick a segment
Choose who it goes to — all customers, past customers, lapsed (win-back), or recent visitors. You'll see the recipient count.
Compose
Write your message. You can personalize it with the customer's name.
Send
Growth Onward queues it and sends in throttled batches, so your emails land reliably.
Win-backs: the money segment
The lapsed segment is gold — customers who used to come but have drifted. A friendly "we miss you, here's 15% off" often brings them straight back. Pair it with an offer.
Every campaign includes an unsubscribe link and respects opt-outs automatically, keeping you compliant and your reputation intact. Campaigns are optional — enable them when ready.
Related
Offers & discounts
Give your win-back email something to offer.
Recurring visits & rebooking
Automatic reminders complement one-off campaigns.