Customers & Marketing
Offers & discounts
Run first-visit deals, loyalty rewards, and timed promotions that apply automatically.
Offers let you attract new customers and reward loyal ones — and the discount applies automatically at booking, so your "20% off your first visit" is actually true.
How offers are built
Every offer is a simple trigger → effect:
- Trigger — who or when it applies to: a first-time customer, a returning customer, or a time window.
- Effect — what they get: a percentage off, or a fixed amount off.
Manage them in Grow → Offers.
Recipes
- "20% off your first visit" → trigger: first visit · effect: 20% off. New customers are charged less, automatically.
- "Loyal-customer thank-you" → trigger: returning customer · effect: fixed amount off.
- "Fill quiet Tuesdays" → trigger: time window (Tuesdays) · effect: percentage off.
When more than one offer could apply, the customer gets the single best one — clean, predictable pricing with no surprise stacking.
Turning it on
Offers are optional. Enable the feature, then create as many offers as you like; they take effect at booking right away.
Related
Referrals
Combine a referral with a first-visit offer.
Choosing how you charge
Offers adjust the price customers pay.